How to fix an action that won't run because you are out of credits?
Check your Account balance in the left navigation. If it is too low for the action, select Topup to buy a pack or Upgrade to choose a plan. Your saved draft remains available while you add credits.
Why this happens
An action needs more credits than your current balance. The app may show You're out of credits, Image generation failed, Couldn't publish post, or The response failed, depending on where you work.
How to fix it
- Check Account balance in the left navigation.
- Check the credit badge on the action you want to run.
- Select Topup to buy a pack, or Upgrade to choose a plan.
- Return to your saved work and try the action again.
Failed actions release any credits reserved for them. Your draft stays saved in Content.
If it keeps happening
If you have enough credits and the action still fails, open Support in your user menu. Include the action and message you saw.
Common questions
Will I lose my draft while I add credits?
No. Open it again from Content.
When will my monthly credits come back?
They reset each billing period. The balance box shows the days left.
Related: how credits work and plans and top-ups.
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